Olive Tree Cards

Privacy policy

How Olive Tree Cards collects, uses and protects your personal information.

Privacy and personal information

Olive Tree Cards® is a trading name of A. S. Wood Limited. We are registered with the Information Commissioner’s Office under registration reference ZA197416 and handle personal information in accordance with applicable UK data-protection law.

Information we collect

When you place an order or contact us, we may collect your name, billing and delivery addresses, telephone number, email address, order details and correspondence with us.

How we use your information

We use this information to process and deliver orders, provide customer service, prevent fraud, maintain accounting records and meet our legal obligations. We retain it only for as long as it is reasonably required for those purposes.

We do not sell your personal information. We share it only with trusted service providers where necessary to operate the shop, take payment or deliver an order, or where the law requires us to do so.

Payments and security

Card payments are processed securely by Square. Olive Tree Cards does not store your full card number or card security code. Square processes payment information under its own privacy notice and security standards.

Cookies

The website uses essential cookies to maintain your shopping basket, secure the checkout and keep the site working. These cannot be disabled through the site because the shop would not function correctly without them. If optional analytics or marketing cookies are introduced, they will not be used without the consent required by law.

Your rights

You may ask for access to, correction of or deletion of your personal information, or object to or restrict certain uses. To make a request, email hello@olivetreecards.com. You may also raise a concern with the Information Commissioner’s Office.

We may update this policy when our services or legal obligations change.